How to Order a Headstone

At our company, we understand that choosing a headstone is a deeply meaningful decision. We are here to make this process as simple, transparent, and respectful as possible.

Step 1. Select a Headstone

Explore our carefully curated collection and choose the memorial stone that feels right for your loved one.

Step 2. Personalize or Request a Custom Design

You may either:

Customize the design directly on our website, or
Submit a Request-a-Design form and allow our designers to create a personalized concept for you.
At this stage, no payment is required.

Step 3. We Coordinate Dimensions with the Cemetery on Your Behalf

We take full responsibility for confirming all dimensions and requirements with the cemetery, so you can have peace of mind.

Step 4. Design Review & Approval

Our design team prepares a detailed mockup for your review. We carefully refine it based on your feedback until the final version fully meets your expectations.

Step 5. Flexible Payment Options

You may choose the most convenient option:

Full payment — once the full amount is paid, your headstone is released for delivery.
Interest-free installment plan — up to 24 months, with no credit check. Once the full amount is paid off, your headstone is delivered.
For example, a $1,600 headstone may be paid over 24 months at approximately $66 per month, or over 12 months at about $130 per month.

Step 6. Production & Delivery

After the design is approved and payment terms are settled, we begin production. Delivery across the United States is included in the price.

Step 7. Installation

Professional installation is available for a minimal fixed fee, calculated based on the size of the chosen stone.

Our promise is to guide you with dignity and respect at every stage of the process, ensuring a seamless experience and a lasting tribute.

Frequently asked questions

We have both. Memory Stones offers a convenient online ordering system and also operates 14 physical stores across 8 states in the U.S.

All of our headstones are made from premium-grade granite, chosen for its durability and classic appearance.

Standard production usually takes 10–12 weeks, though in some cases it may be as fast as one month. For urgent needs, we also provide a 5-day “Rush” option for an additional fee.

Yes, the listed price covers design, engraving, shipping, and taxes.

If any damage occurs during shipping, we will replace your headstone at no cost.

Yes, you can personalize your headstone using our online design tool, or request a free design prepared by our professional team.

Yes. These terms are interchangeable, along with gravestones, monuments, and memorials.

No phone call is required—you can order directly online or visit one of our 14 stores across 8 states.

Yes. We provide flexible financing options. You can apply through our partner banks, or use our in-house payment plan, which is especially convenient if you have concerns about your credit history.

Yes. We guide you through the entire process. Our team coordinates with cemeteries on your behalf (to ensure compliance with size and style regulations), creates the design, manufactures the memorial, arranges delivery, and can also handle installation. In addition, we offer accessories, as well as cleaning and long-term maintenance services for headstones.

We have been in business since 1960, with extensive international experience and advanced technology. Every memorial is backed by a lifetime guarantee, ensuring lasting quality.

Once production is complete, delivery usually takes 2–5 business days depending on your location.

Yes, we can create any design you request. Our designers specialize in producing unique, high-quality memorials that families are proud of.