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Frequently asked questions

We have both. We operate online and through select showroom locations across the U.S.

All of our headstones are made from premium-grade granite, chosen for its durability and classic appearance.

Delivery Time: From 1 month

Yes, the listed price covers design, engraving, and shipping to the 48 contiguous United States, as well as applicable taxes. For Alaska and Hawaii, additional shipping fees may apply.

If any damage occurs during shipping, we will repair or replace your headstone at no cost, as long as you notify us within 7 days of delivery and provide photos of the damage so we can file a claim with the carrier.

Memory Stones is our Comfort brand — guided, affordable custom headstones with full support and approval help.

Yes, you can personalize your headstone using our online design tool, or request a free design prepared by our professional team.

Yes. These terms are interchangeable, along with gravestones, monuments, and memorials.

No phone call is required—you can order directly online or visit one of our 14 stores across 8 states.

Yes. We provide flexible financing options. You can apply through our partner banks, or use our in-house payment plan, which is especially convenient if you have concerns about your credit history.

Yes. We guide you through the entire process. Our team coordinates with cemeteries on your behalf (to ensure compliance with size and style regulations), creates the design, manufactures the memorial, arranges delivery, and can also handle installation. In addition, we offer accessories, as well as cleaning and long-term maintenance services for headstones. We coordinate with cemeteries on your behalf to help ensure compliance with size and style regulations, while you remain responsible for obtaining final written approval from the cemetery.

A: Our memorial group consists of several specialized brands, each created for a specific budget level, design expectation, material type, and project complexity. Together, they form a clear, transparent “brand ladder” that helps families, cemeteries, funeral homes, and partners instantly understand which brand matches their needs — from the most affordable granite marker to premium monuments, bronze sculptures, and full architectural columbarium systems. Below is the complete explanation of how all brands are positioned, how they differ, and who each one is designed for. This structure ensures no confusion, no overlapping prices, no mixed visuals, and a consistent experience across all websites and products.

1. Capital Grave Markers — Economy / Outlet (simple, affordable granite markers)
Capital is our Economy-level brand, designed for families seeking a dignified granite memorial at the lowest possible cost. Capital focuses on simple shapes, essential customization, fast production, clear and honest pricing, and outlet inventory such as overstock, discontinued models, and showroom samples. It is ideal when the priority is affordability, simplicity, and speed. No unnecessary upsells, no premium features — just practical, direct, budget-friendly memorials that meet cemetery requirements. Capital is the entry point of our ladder.

2. Memory Stones — Comfort (guided, affordable headstones with full support)
Memory Stones is our Comfort-level brand, created for families who want more design choice, better materials, stronger warranties, and personal guidance — but still at an accessible mid-range price. Memory Stones includes custom engraving, 3D visualization, photo proofs, cemetery regulation assistance, and lifetime stone warranty. It sits between Economy and Premium: more refined than Capital, more supportive, more options, larger catalog, but still not premium-level complexity. This brand is ideal for families who want quality and personalization without entering the premium price tier.

3. Remembrance Headstones — Premium (designer monuments, angels, cultural motifs, 3D rounds)
Remembrance is our Premium granite brand. It focuses on advanced shapes, carved angels, hearts, religious and cultural designs, custom elements, extensive 3D design rounds, premium materials, and full-service handling of approvals, layouts, logistics, and cemetery requirements. It’s best for families who want a monument that is artistic, elaborate, or highly customized. Prices reflect the craftsmanship, sculpture-level detail, design time, and premium service included. This brand serves clients who expect a luxury experience, deep emotional design, and the highest aesthetic standards.

4. Legacy Bronze — Bronze Art (premium bronze plaques, statues, ensembles)
Legacy Bronze is our Bronze Art brand, dedicated to premium bronze memorials, plaques, nameplates, sculptural elements, and full bronze ensembles for private families, cemeteries, gardens, churches, and public memorials. Bronze is a different category from granite — it requires different casting, patina work, finishing, and design language. Legacy Bronze handles projects where longevity, artistic expression, and timeless material quality are essential. It serves both B2C and B2B needs when granite alone is not enough or when the memorial requires bronze artistry, figurative work, or architectural integration.

5. Memoria Columbaria — Architecture (columbaria, niche walls, mausolea)
Memoria Columbaria is our Architectural brand. It deals with structural memorial solutions: columbarium walls, modular columbaria, small mausolea, niche systems in stone, bronze, and glass. This brand is for cemeteries, churches, municipalities, urban planners, and large-scale memorial projects. Unlike consumer headstones, these are engineered architectural systems requiring permitting, planning, engineering drawings, load considerations, and long-term materials. Memoria is the top of the ladder — the highest level of complexity and scale.

Full Ladder Summary (What the customer should understand):

Economy → Capital
Simple, affordable grave markers; outlet pricing; essential customization; fastest production.

Comfort → Memory Stones
Mid-range headstones with guided support, lifetime warranty, 3D design, and full-service assistance.

Premium → Remembrance Headstones
Designer monuments, premium shapes, artistic details, angels, cultural motifs, advanced 3D design.

Bronze Art → Legacy Bronze
Premium bronze plaques, statues, sculptural elements, and artistic memorial ensembles.

Architecture → Memoria Columbaria
Columbaria, niche walls, mausolea, and architectural memorial structures for cemeteries and churches.

Why this structure exists (so customers never feel confused):

Because every family and every cemetery has different needs, budgets, cultures, materials, and project sizes. One brand cannot serve everyone without causing confusion, mixed pricing, mismatched expectations, or diluted design. By dividing our work into five clear levels, we ensure:

Families instantly know which brand is for them

Pricing makes sense for each level

No mixing of premium visuals with economy pricing

No mismatching of expectations

No “why is this expensive here but cheap there?”

Each site stays clean, consistent, and trustworthy

The entire group feels unified but not chaotic

Final clarity statement (the sentence that removes 100% of confusion):

We are one memorial group with five specialized brands — Capital (Economy), Memory Stones (Comfort), Remembrance (Premium), Legacy Bronze (Bronze Art), and Memoria (Architecture) — so every family and every partner can find the right memorial solution without overpaying or being limited by a single style, price level, or material.

We have been in business since 1960, with extensive international experience and advanced technology. Every memorial is backed by a lifetime warranty against defects in materials and workmanship at the time of delivery, ensuring you receive the quality you expect.

Delivery Time: From 1 month

Yes, we can create any design you request. Our designers specialize in producing unique, high-quality memorials that families are proud of.